If your power is out in Brisbane, check whether it is an Energex network outage or a fault at your property. Call Energex on 13 62 62 or check their outage map online. Brisbane frequently experiences storm-related outages during the wet season. If only your property is affected, check your switchboard for tripped safety switches or circuit breakers. If you cannot restore power, a licensed electrician can help.
What to do right now
- 1
Check the Energex outage map
Visit the Energex website or call 13 62 62. If a storm has recently passed through Brisbane, the outage is likely network-wide and Energex crews will be working to restore supply.
- 2
Inspect your switchboard
Look for tripped safety switches or circuit breakers. Reset them one at a time. If the safety switch trips again immediately, there is a fault on that circuit.
- 3
Unplug and isolate
Unplug all appliances on the affected circuit. Reset the safety switch. Plug devices back in one at a time to find the faulty appliance.
- 4
Call a licensed electrician if the fault persists
If resetting does not work, or the safety switch keeps tripping, call a licensed emergency electrician. Storm damage to wiring is common in Brisbane and requires professional assessment.
When to call an emergency electrician
- ⚠️Only your property has lost power and the Energex outage map shows no outages in your area
- ⚠️Your safety switch or circuit breaker keeps tripping after resetting
- ⚠️Storm damage has affected your wiring, meter box, or overhead service line
- ⚠️You notice a burning smell, sparking, or scorch marks at the switchboard
- ⚠️Water has entered the switchboard or power points after heavy rain or flooding
How much does it cost?
Energex network outages are resolved at no cost. If the fault is at your property, emergency electrician callout fees in Brisbane range from $130–$260 (business hours) to $240–$460 (after hours). Labour is $70–$120 per hour on top. Storm damage repairs can vary from $200 for a simple reconnection to $2,000+ for extensive wiring replacement.