If your power is out in Canberra, check whether it is an Evoenergy network outage or a fault at your property. Call Evoenergy on 13 23 86 or check their outage map online. If only your property is affected, the fault is on your side of the meter — check your switchboard for tripped safety switches or circuit breakers. If you cannot restore power, you need a licensed electrician.
What to do right now
- 1
Check the Evoenergy outage map
Visit evoenergy.com.au or call 13 23 86. If the outage is area-wide, Evoenergy will manage restoration. Canberra can experience outages from high winds, summer storms, and snow/ice in winter.
- 2
Inspect your switchboard
Check for tripped switches. Reset the main switch and any tripped safety switches or circuit breakers one at a time.
- 3
Isolate the cause
If a safety switch trips immediately after resetting, unplug all appliances on that circuit. Reset the switch. Reconnect appliances one at a time to identify the faulty device.
- 4
Contact a licensed electrician
If you cannot restore power, or the safety switch keeps tripping, call a licensed emergency electrician through Urgent Electrician. Most Canberra suburbs can be reached within 60 minutes.
When to call an emergency electrician
- ⚠️Evoenergy shows no outage in your area but your home has no power
- ⚠️A safety switch or circuit breaker trips every time you reset it
- ⚠️You notice a burning smell, sparking, or heat from the switchboard
- ⚠️Heating system failure during winter with a suspected electrical fault
- ⚠️The outage is affecting medical or life-support equipment
How much does it cost?
Evoenergy network outages are restored at no cost. If the fault is at your property, emergency electrician callout fees in Canberra range from $130–$260 (business hours) to $230–$450 (after hours). Labour is $70–$115 per hour. Common repairs include safety switch replacement ($180–$340), circuit breaker replacement ($150–$280), and switchboard fault diagnosis ($200–$500). Canberra's compact metro means travel surcharges are rare.