If your power is out in Perth, first check whether it is a Western Power network outage or a fault at your property. Call Western Power on 13 13 51 or check their outage map online. If only your property is affected, the fault is on your side of the meter — check your switchboard for tripped safety switches or circuit breakers. If you cannot restore power yourself, you need a licensed electrician.
What to do right now
- 1
Check the Western Power outage map
Visit westernpower.com.au or call 13 13 51. If the outage is area-wide, Western Power will manage restoration and you do not need to do anything.
- 2
Inspect your switchboard
Look for tripped circuit breakers or safety switches. Reset them one at a time. If a safety switch trips again immediately, there is a fault on that circuit or a connected appliance.
- 3
Isolate the problem
Turn off all circuits at the switchboard. Reset the safety switch. Turn circuits on one by one to identify which one is causing the trip. Unplug appliances on that circuit to find the faulty device.
- 4
Call a licensed electrician
If the fault persists or you cannot identify the cause, call a licensed emergency electrician. They have the tools and expertise to diagnose hidden wiring faults and restore your supply safely.
When to call an emergency electrician
- ⚠️The Western Power outage map shows no outage in your area but your power is still out
- ⚠️A safety switch or circuit breaker trips every time you reset it
- ⚠️Your meter box appears damaged or the service fuse has blown
- ⚠️You notice a burning smell, heat, or scorch marks at the switchboard
- ⚠️The outage is affecting medical equipment or life-support devices
How much does it cost?
Western Power network outages are restored at no cost. If the fault is at your property, expect emergency electrician callout fees of $130–$250 (business hours) or $230–$450 (after hours) in Perth. Labour is charged at $70–$110 per hour. Service fuse replacement costs $150–$300. Full switchboard fault diagnosis and repair can range from $300 to $1,200 depending on complexity.
