A single power point not working is usually caused by a tripped circuit breaker, a faulty outlet, or a loose wire connection. First, check your switchboard for any tripped breakers. If all breakers are on, the outlet itself may be faulty and needs replacement by a licensed electrician. Never attempt to open or repair a power point yourself — it's illegal and dangerous.
What to do right now
- 1
Check the switchboard
A tripped circuit breaker is the most common cause. Look for any switches in the off or middle position at your switchboard. Reset by flipping off then on.
- 2
Test other outlets on the same circuit
Try plugging into nearby power points. If multiple outlets on the same wall or room aren't working, it's likely a tripped breaker for that circuit rather than a single faulty outlet.
- 3
Unplug everything from the outlet
If the circuit trips when you plug a specific appliance in, that appliance is faulty — not the power point. Test with a different appliance to confirm.
- 4
Call an electrician
If the breaker hasn't tripped and the outlet still doesn't work, you have a wiring fault or failed outlet. A licensed electrician can diagnose and replace it safely.
When to call an emergency electrician
- ⚠️The power point has scorch marks, discolouration, or a burning smell
- ⚠️The outlet feels warm or hot to the touch
- ⚠️You hear buzzing or crackling from the outlet
- ⚠️Multiple outlets on the same circuit have stopped working
- ⚠️The outlet sparks when you plug something in
- ⚠️The power point is cracked, damaged, or loose in the wall
How much does it cost?
Replacing a faulty power point typically costs $150–$300 including parts and labour during business hours. If a wiring fault is the cause, diagnosis and repair may cost $200–$500. After-hours rates apply for evening and weekend callouts.